Supporting international freight since 2000 across key port cities in Java, delivering structured coordination and dependable execution for global trade.
Since 2000, TAGAYA has grown steadily as an international freight forwarding company built on lasting relationships and consistent service. In an industry where logistics solutions often appear similar, we believe the true difference lies in personal attention, clear communication, and the trust developed over time. Our commitment to dependable execution and mutual respect has remained constant, even as we continue to strengthen our operations to meet the evolving demands of global trade.
Our principles shape how we communicate, handle shipments, and build long-term partnerships — with clarity, consistency, and respect.
Clarity builds trust. We believe our clients should never be left uncertain. By proactively monitoring every shipment and communicating openly — especially when challenges arise — we ensure reliability through transparency.
We see ourselves not as a service provider, but as a partner. By offering guidance, alternatives, and detailed insight, we support our clients in making confident decisions in a complex logistics environment.
Relationships come before short-term gains. Even in volatile markets, we prioritize continuity, fairness, and long-term collaboration — because sustainable partnerships are built through consistency and trust.
Our standards guide every shipment. We uphold disciplined processes, secure vessel space with determination, and refuse to compromise our service through unsustainable price competition. Our work reflects our word.
A steady growth story shaped by consistency, relationships, and good coordination across changing times.
Surabaya Former Office
TAGAYA was founded in Surabaya in 2000, starting from a very small office with one-person staff and a simple goal: keep moving forward. The early days were practical and focused — serving initial clients through personal relationships and steady effort. Growth did not happen overnight. It came gradually, built on consistency and trust.
Former Offices (Left to right: Jakarta, Semarang)
With growing confidence and experience, TAGAYA expanded operations to Jakarta in 2002 and established its Semarang office in 2004. The motivation was straightforward — to grow, strengthen capabilities, and serve customers better across key port cities in Java.
Expansion was not about scale alone, but about building stronger foundations.
Offices Post-Relocation (Left to right: Semarang, Jakarta)
As operations matured, office relocations in Semarang (2014) and Central Jakarta (2020) marked continued development. These moves reflected steady progress — refining coordination, strengthening operational structure, and preparing for greater responsibility in managing international freight.
Team meeting during the COVID-19 pandemic
During the global pandemic in 2020, when many businesses were facing significant disruption, TAGAYA experienced an unexpected period of growth. Cargo space was difficult to secure and market conditions were uncertain, yet the company continued to obtain vessel space and move shipments forward.
Through experience and strong coordination, TAGAYA navigated the situation effectively. What seemed like difficult timing for many became a moment where preparation met opportunity.
Our Offices Today (Left to right: Jakarta, Surabaya, Semarang)
More than two decades later, TAGAYA remains guided by the same principles that shaped its beginnings — consistent service, disciplined work ethic, and mutual respect in every client relationship. Growth has been steady, deliberate, and dependable. And that consistency continues to define the company today.
Strategically positioned across Indonesia’s key trade hubs to serve our clients efficiently and reliably.
Jl. Perak Timur No. 70
Surabaya 60164
Indonesia
Jl. Indrapura No. 2 D
Semarang 50231
Indonesia
Office Building Mitra Sunter
Ground Floor No. 2 D
Jl. Boulevard Mitra Sunter Blok C2
Jakarta Utara 14350
Indonesia
Whether you need a reliable freight partner or a team that communicates clearly through every step, we’re here to support you — with structured operations and a relationship-first approach.